How to place an order?
The process includes inquiring with us, sample customization, informing us of the usage scenario, receiving our product recommendations, negotiating details, confirming the sample, signing the contract/deposit, mass production, and finally delivery upon balance payment.
Do you support sample orders?
Yes, we can provide sample pricing for testing and evaluation. Please contact our support team for specific sample details.
What shipping methods are available?
We offer various shipping options including sea freight, air freight, or express delivery via DHL, UPS, and FedEx. Other methods can be arranged upon request.
How long is the production and delivery time?
Delivery time depends on the order quantity. Standard parts are typically shipped within three days, while non-standard parts are dispatched within 10 days.
What if my package is missing products?
Please reach out to our support team immediately. We will verify your order contents with the packaging records and compensate for any missing items.
What payment methods do you accept?
We primary accept T/T payments. This can be done via a 30% deposit with the remaining 70% before shipment, or 100% payment upfront. Other methods are negotiable before payment.
Choppa Tools
