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Frequently Asked Questions
What are the main products available?
Main products include automotive specialty tools such as engine tools, timing tools, under car tools, brake tools, air conditioning tools, special sockets, compression testers, precision shafts, and unique air tools.
Is OEM service available?
Yes, OEM is welcome. Brands, logos, and labels can be customized for products and carton packaging based on meeting specific quantity requirements.
Can you accommodate product modifications?
Yes, special drawings and designs can be evaluated by the technical department. Unit costs and procedures will be confirmed with you in advance following financial evaluation.
How can I obtain a sample?
Samples are available upon request. Product and shipping costs are initially charged to the customer, but the sample cost is returned once an order is confirmed.
What is the estimated delivery time?
For in-stock items, small quantities ship within 5 days, larger within 30 days. For items not in stock, small quantities ship within 15 days, while bulk orders typically take 45-65 days.