1. What are your payment terms?
We support multiple payment methods including T/T (Telegraphic Transfer) and L/C (Letter of Credit).
2. What are your shipping methods?
We offer Express shipping (DHL, Fedex, TNT), Air freight, or Sea freight. We choose the most suitable shipping method based on customer requests.
3. How long is the machine warranty?
Our products come with a one-year warranty. Please note that artificial damage and incorrect use are not included.
4. What is the expected delivery time?
Delivery depends on the order: 3-7 days for samples, 30-45 days for standard orders, and 30-60 days for customized products.
5. How do you guarantee product quality?
We conduct quality tests at every stage, from raw material cutting and machining to assembly and packing. We also value and implement customer feedback for continuous improvement.
6. Can you provide custom hydraulic solutions?
Yes, we specialize in both standard and customized industrial tools to meet specific project requirements and technical specifications.
Choppa Tools
