Q1. What is your terms of packing?
Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent or brand, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment?
Online by credit card or TT. If OEM/ODM, 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time?
Generally, it will take 15 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Do you test all your goods before delivery?
Yes, we have quality control all through our production and have final inspection by QC with AQL standard before shipment.
Q6. Warranty and technical support?
1 year warranty, online check, video or photos. If there are any technical issues, we provide online video technical guidance and repair parts if components break during the warranty period.